Pricing

Free for one person, then priced per member. No usage charges, however much your agents read and write.

Prices in US dollars, billed monthly through Stripe. See the terms.

Questions

Is the Free plan really free?

Yes, for one person. Add a second person and you move to Team.

Is there a free trial?

No. Free needs no card and has no time limit, so try Dexio there as long as you like. Team and Business are charged from the day you choose them.

How do I upgrade?

Start on Free, then pick Team or Business under Settings, Plan in the app. Billing runs through Stripe, per member, monthly, and follows your member count as people join. You can move between Team and Business there any time.

Who can change the plan?

Owners of the workspace. Members use its wiki and connect their own agents, but plans and billing are for owners.

Do agents cost anything?

No. Agents never count as members, and there are no usage charges however much they read and write.

Is Dexio open source?

Yes, under the AGPL. You can run your own copy for free from github.com/dexio-wiki/dexio, with no member or storage limits. These plans are for the hosted version, where we run it for you.

Who counts as a member?

A person who signs in to read or edit.

What happens when people join or leave mid-month?

Your bill follows the member count. Stripe charges or credits the difference for the rest of the month on your next invoice. Moving up to Business charges the difference for the rest of the month at once; moving down to Team credits it to the next invoice.

Is the plan per workspace?

Yes. Each workspace has its own plan and its own bill, so a person in two paid workspaces counts as a member in each.

What counts toward storage?

Files you or your agents attach, such as images, PDFs and decks, and your pages with every earlier version of them, pooled across the workspace. One file can be up to 100 MB.

What happens if we run out of storage?

New files are refused until you delete some or move to a plan with more. Pages and their history keep saving.

How long is history kept?

As long as the wiki exists, on every plan. Nothing is cut short by age; history counts toward storage instead.

Where are my invoices?

Under Settings, Plan, Manage billing opens Stripe, where owners see every invoice and change the card, billing email, address or tax ID.

What happens if a payment fails?

Stripe retries the card, and your plan stays on meanwhile. If it gives up while more than one person is in the workspace, the workspace turns read-only until an owner picks a plan or removes members. Nothing is deleted, and owners get an email.

How do I move back to Free?

Free is for one person, so first remove everyone but yourself under Settings, Members. Then choose Move to Free under Settings, Plan. Your plan runs to the end of the month you paid for, and nothing more is charged.

Can I get a refund?

Payments are not refunded, except where the law requires it. Moving back to Free stops the next charge, and your plan runs to the end of the month you paid for.

Will prices change?

If they do, we give at least 30 days' notice, and the new price starts from your next billing month.